FAQs

The only place you should buy a chinchilla is from a reputable breeder or pet rescue. Most major pet stores do not take ideal care of chinchillas and we strongly discourage giving them your business.

The ideal temperature is 70℉ (21℃). Chinchillas can NOT withstand high temperatures as they do not have any means to cool themselves. Overheating or death can occur quickly if the temperature goes beyond the ideal. If you are taking on the responsibility of owning a chinchilla, it is essential to have a controlled temperature environment at all times.

Chinchillas can live up to 20 years if they are taken care of properly. A healthy diet and regular playtime is critical for longevity.

Absolutely. Chinchillas need daily "playtime" - ideally for 20-30 minutes. They are inquisitive and energetic little animals that thrive when they have new areas to explore. We personally have an entire room reserved for chinchilla activities.

The short answer is yes - as long as you can be sure that the little floof will be taken care of properly. We have seen instances where the child does not have the time nor interest, and the responsibility ends up falling mostly on the parent. Be honest with yourself. If you won't have time to be a truly nuturing caretaker, it is better not to take on chinchilla ownership

Not much - probably around $30 per month. The main regular items are food, bedding, and chewing materials (sticks).